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Glovo

E-commerce

Glovo

« Glovo delivers any product within your city at any time of day »

E-commerce

Sr. Account Manager - Morocco

Published at 6 septembre 2024
Contract: CDI
City: Casablanca
Remote: Occasionnel
Languages: Anglais, Français, Arabe
Experience: 3 - 5 ans
Monthly salary: Not specified

Introduction

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.

Your Role

-Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence. -Onboard new partners on our platform by providing them all the necessary tools and information to start working. -Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. -Tracking and reporting of performance metrics. -Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties. -Get feedback from our partners and translate it into product, marketing and operations improvement. -Own partner’s assortment → category management. -Prepare reports and dashboards to present to partners and use as a source of operational improvements. -Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Your Team

You will be joining the Partners & Brands team

Your Qualifications

-Minimum 3 years of experience in Account Management and/or Business Consultant -Analytical mindset -Problem solver, look for the root-cause of the problem and go for it till make things happen. -Perfect written and spoken communication -Customer obsession -Proactive, organized, and obsessed with details -An empathetic, inclusive and curious attitude -English is mandatory, along with French & Arabic.

Benefits

🌟 An enticing equity plan that lets you own a piece of the action (if applicable) 💪 Top-notch private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 📚 Access to learning paths on LinkedIn and other internal platforms to fuel your thirst for knowledge and personal growth.

Recruitment Process

HR Interview, Technical interview, business case interview & Sponsor interview

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Glovo

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. Glovo delivers any product within your city at any time of day. This includes: - COURIER: Send something from one place to another. The parcel is collected and delivered wherever you want. - FOOD : You can order your favourite food from the restaurants you love. If something exists in your city, you can count on us to get it. - PARA-PHARMA & BEAUTY: Get anything you need from the closest drugstore in case you’re having an emergency or if you’ve forgotten to buy shampoo ! - SUPERMARKET: Save time and order groceries online in your favourite supermarket: we’ll get it to your doorstep. - SHOPS: You will find in Glovo the largest shopping center: health products, toys, beauty, fashion, flowers, electronics, sports, etc - ANYTHING: The true essence of our business: order anything you wish as long as it fits in a courier’s bag. Make sure you describe it well!

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