Si votre profil corespond, vous recevrez une invitation pour un entretien avec un Agent IA. L'objectif: accélérer significativement le temps de recrutement et faire émerger objectivement les meilleurs profils.
Do you want to be at the heart of HR innovation and ensure an exceptional candidate experience powered by AI? 🚀
We are looking for a passionate Customer Success Intern to join the Jobzyn team! Your role: guide our candidates through their journey and ensure our AI recruitment technology stays human, helpful, and highly efficient.
You will be the guardian angel of our candidates. Your goal: streamline their recruitment path, resolve technical issues, and maximize satisfaction at every single stage
Your daily missions:
Candidate Success Management: Guide candidates through the recruitment journey, ensuring a positive experience and addressing their needs.
AI Recruitment Support: Handle support requests related to our AI mandates, troubleshoot issues, and provide timely assistance to both candidates and clients.
Communication & Engagement: Serve as the primary point of contact. Provide updates, answer questions, and maintain engagement throughout the recruitment lifecycle.
Issue Resolution: Address candidate concerns and technical issues promptly, escalating complex matters when necessary.
Process Optimization: Identify opportunities to improve candidate experience and support workflows, contributing to the refinement of our AI processes.
If this sounds like you, we want to meet you:
You are currently pursuing your last year or recently completed a degree in Business, HR, or Communications.
You have a customer-centric mindset—you love helping people and finding solutions.
You are empathetic, patient, and maintain professionalism at all times.
You have outstanding communication skills (written and verbal) and know how to be clear and concise.
You are comfortable with technology and eager to work with AI-powered tools.
You can manage multiple candidate interactions simultaneously without losing focus.
Hands-on experience in Customer Success applied to the future of recruitment.
Exposure to cutting-edge recruitment technology and AI.
Direct mentorship from experienced professionals to help you sharpen your skills.
A flexible and ambitious work environment where your voice matters.
The chance to directly impact candidate satisfaction and the talent of tomorrow.
Jobzyn est une HRTech Marocaine spécialisée dans le recrutement. Nous construisons une expérience de recrutement qui met la transparence et l'humain au cœur du processus. Notre mission est d’apporter un futur meilleur aux talents et aux entreprises de la région MENA en créant les outils adaptés. Nous croyons fermement que l’innovation, l’éthique et l’impact positif doivent être au centre de chaque interaction entre les recruteurs et les candidats. Ce n’est que le début de l’aventure et donc l’un des meilleurs moments pour nous rejoindre. Tous les jours, nous intégrons de nouvelles fonctionnalités et solutions, touchons encore plus de candidats et d’entreprises.
